Privacy Policy
Effective Date: March 2026
This Privacy Policy describes how ConvoFlow AI ("we," "our," or "us") collects, uses, and shares your personal information when you use our website, services, and AI solutions.
1. Information We Collect
When you interact with our platform, we collect information that identifies, relates to, describes, or could reasonably be linked to you. This includes:
- Account Information: Name, email address, password, and billing details.
- Conversational Data: Chat logs, intents, and inputs provided to our AI agents via WhatsApp or other integrations.
- Technical Data: IP addresses, browser types, usage statistics, and cookies.
2. How We Use Your Information
We use the data we collect strictly to operate, maintain, and improve our services. Specifically, we use it to:
- Provide and personalize the AI conversational experience.
- Process transactions and send related information.
- Improve the machine learning models underlying our service.
- Detect, investigate, and prevent fraudulent transactions.
3. Data Security and GDPR
While we implement commercially reasonable measures to protect your information, no system is entirely secure. By using our Services, you acknowledge that we cannot guarantee absolute data security and that ConvoFlow AI shall not be held liable for any data breaches, unauthorized access, or loss of information under any circumstances.
4. Policy Modifications
We reserve the right to unilaterally modify, amend, or update this Privacy Policy at any time, without prior notice. Your continued use of the platform after any changes constitutes your absolute and irrevocable acceptance of the revised terms.
5. Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected].